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The Ex Why Zed Knowledge Base

Just wondering about printing your book?

Straight answers, product guides and 223 videos, from your very first zine to a foil-blocked hardback. Search it, browse it, or ask Harriet and Mike.

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Knowledge BasePlan your projectGetting started

How do I print a book?

New to print
The short answer

Three decisions and one PDF. Choose your binding (your page count decides), your size and your paper, then send us a print-ready PDF. We check it for free, and you can start with a single copy.

Not sure where to begin? Watch Book Printing for Beginners, or ring Harriet or Mike and talk it through.

The full guideHow to print your own book in the UKStep by step, with diagrams, examples and video.
Prices and real examples

Book Printing for Beginners: Choose Binding, Size & Paper (Print-Ready PDF Setup)329 views · YouTube

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Knowledge BasePlan your projectGetting started

How do I print a children's book?

New to print
The short answer

Most picture books are 32 pages and square (210 × 210mm), in paperback or hardback. As a guide, 100 square paperbacks cost £338 and 100 square hardbacks £618, with UK delivery included.

All three bindings work. Stapled opens flat for reading aloud, perfect bound gives you a spine for the bookshop shelf, and hardback is the classic gift edition. Plenty of authors print a paperback run alongside a hardback edition.

The full guideChildren's book sizes, layout and paperStep by step, with diagrams, examples and video.
Prices and real examples

Binding styles for children's book printing at Ex Why Zed7.3K views · YouTube

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Knowledge BasePlan your projectBinding and page counts

Which binding should I choose?

New to print
The short answer

Your page count decides: stapled for 8–72 pages, perfect bound from 32 pages, and hardback from 28 inside pages.

Stapled opens completely flat and keeps costs down. Perfect bound gives you a printable spine for the shelf. Hardback is the premium keepsake. Got 32–72 pages? All three are on the table.

The full guideWhich binding? Stapled, perfect bound or hardbackStep by step, with diagrams, examples and video.

WHICH BINDING? Stapled vs Perfect Bound vs Hardback. The Page-Count Rule Explained | Ex Why Zed91 views · YouTube

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Knowledge BasePlan your projectBinding and page counts

What is wire stitching?

Stapled
The short answer

Print-speak for stapling, also called saddle stitching. We fold printed sheets in half and staple them through the spine. It's quick, affordable, and the pages open completely flat.

Understanding wire stitching
Prices and real examples

Expert advice for Printing a Wire Stitched (stapled) Zine or Booklet at Ex Why Zed1.8K views · YouTube

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Knowledge BasePlan your projectBinding and page counts

What is perfect binding?

Perfect bound
The short answer

Your pages are glued into a wrap-around card cover, giving a flat, square spine you can print a title on, like most paperbacks and bigger magazines. It works from 32 pages in total.

Perfect bound set-up guide
Prices and real examples

Pro tips for perfect bound book design at Ex Why Zed2.3K views · YouTube

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Knowledge BasePlan your projectBinding and page counts

What is case binding?

Hardback
The short answer

It's how we make hardbacks. Your pages are bound into a rigid board case, wrapped in a printed cover or book cloth, with endpapers joining the two.

The hardback binding process
Prices and real examples

What is the Process of Case-Binding a Hardback Book2.1K views · YouTube

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Knowledge BasePlan your projectBinding and page counts

What's the minimum page count for a perfect bound book?

Perfect bound
The short answer

32 pages in total: a 4-page cover plus 28 inside pages. Any fewer, and a stapled booklet is the way to go.

Perfect bound books go up in twos, so any even number works. 40 pages or more gives a more substantial spine.

Prices and real examples
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Knowledge BasePlan your projectBinding and page counts

Why does a stapled booklet need a multiple of 4 pages?

Stapled
The short answer

Each folded sheet makes four pages, so your total, cover included, has to divide by four: 8, 12, 16, 20 and so on, up to 72.

On 30 pages? Go to 28 or 32. A blank page or an extra image usually solves it.

Prices and real examples
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Knowledge BasePlan your projectBinding and page counts

How many pages can a stapled booklet have?

Stapled
The short answer

Up to 72 pages in total, always a multiple of four. Past about 40 pages, a stapled booklet starts to bounce open, so it's worth considering perfect binding.

Prices and real examples

Expert advice for Printing a Wire Stitched (stapled) Zine or Booklet at Ex Why Zed1.8K views · YouTube

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Knowledge BasePlan your projectBinding and page counts

What's the minimum page count for a hardback?

Hardback
The short answer

28 inside pages. The boards and endpapers build that into a proper 9mm spine.

Prices and real examples
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Knowledge BasePlan your projectGetting started

What's the difference between a booklet and a book?

New to print
The short answer

In print-speak, stapled projects are booklets, and perfect bound or hardback projects are books. Zines, photobooks and children's books can be either.

Prices and real examples
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Knowledge BasePlan your projectBinding and page counts

What does section sewn mean, and do I need it?

Hardback
The short answer

Section sewn hardbacks have their pages stitched in with thread before binding. They're tougher and open flatter than glued books, and cost more. Glued is perfect for most books.

We can section sew, and add head and tail bands, on any quantity. Head and tail bands need a text block at least 10mm thick, so there's enough spine to fix them to.

Prices and real examples

Print square format photo coffee table book at Ex Why Zed1.2K views · YouTube

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Knowledge BasePlan your projectBinding and page counts

Can you print lay-flat books?

The short answer

Not true lay-flat binding, sorry. The closest we get is a section sewn hardback, which opens flatter than a glued one, or a stapled booklet, which opens completely flat.

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Knowledge BaseSize, paper & coversPaper and covers

Which paper should I choose?

New to print
The short answer

Silk is the safe all-rounder, gloss gives photos maximum punch, and uncoated is natural, matt and lovely to write on.

Want a warm novel feel? Try Lessebo Vanilla cream. Paper is hard to judge on a screen, so we'll post you a free sample pack with every house paper and weight.

The full guidePaper choices: silk, gloss or uncoatedStep by step, with diagrams, examples and video.

Silk vs Gloss vs Uncoated: How to Choose the Right Paper for Your Book | Ex Why Zed414 views · YouTube

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Knowledge BaseSize, paper & coversPaper and covers

What paper weight should I choose?

The short answer

Most inside pages sit between 115gsm and 170gsm: 130gsm silk or 115–120gsm uncoated is standard. Covers are usually 300gsm. 170gsm is the heaviest we use for inside pages, and 350gsm for a softback cover.

The bigger the number, the thicker the sheet. Thicker inside pages feel premium but make a book harder to turn and bulk up the spine.

Paper choices for printing: A showcase of silk, gloss, uncoated and recycled finishes | Ex Why Zed16.7K views · YouTube

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Knowledge BaseSize, paper & coversPaper and covers

Can I mix different papers in one book?

Perfect bound
The short answer

Yes. In a perfect bound book you can mix silk, gloss and uncoated papers in the pages, up to 170gsm.

For a section that really stands out, go for contrast: 170gsm uncoated against 115gsm silk or gloss, or 170gsm silk or gloss against 80–100gsm uncoated. Card dividers thicker than 170gsm aren't possible, because 170gsm is the heaviest paper we can bind into the pages.

Prices and real examples
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Knowledge BaseSize, paper & coversPaper and covers

Do you have cream or off-white paper?

The short answer

Yes. Lessebo Vanilla is a warm cream with a classic novel feel, and Evolution Uncoated is a grainy, 100% recycled off-white. Both soften images a little, so they suit text best.

Our house papers are bright white, which gives the truest colour. For a warmer look on a budget, we can print a subtle off-white tint into your artwork instead.

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Knowledge BaseSize, paper & coversPaper and covers

Can you print on coloured or kraft paper?

The short answer

We'd steer you away from it. Coloured and kraft stock washes out your artwork and at least doubles the cost. Instead, drop one of our free paper textures into your cover background and we'll print it crisp on bright white.

PRINTING A COLOURED COVER: A cost-saving alternative to using a premium paper | Ex Why Zed Print973 views · YouTube

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Knowledge BaseSize, paper & coversPaper and covers

Do you print on recycled paper?

The short answer

Yes. All our house papers are FSC certified, and Evolution Uncoated is 100% recycled. Our litho press runs on vegetable inks.

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Knowledge BaseSize, paper & coversPaper and covers

Can you send me paper samples?

The short answer

Yes. The sample pack is free in the UK and usually goes out the same day.

Every house paper and weight comes printed with our test alphabet, so you can judge colour as well as feel. International packs are £5 to cover postage.

Order a free sample pack
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Knowledge BaseSize, paper & coversSize and format

What's the biggest size you can print?

The short answer

Stapled booklets go up to A3 portrait (420 × 297mm). Perfect bound books and hardbacks go up to A4, or square up to 294 × 294mm. Landscape books max out at A4 landscape (210mm high × 297mm wide), so A3 landscape books are too big to bind.

A helpful guide for choosing the size of your next zine, catalogue, book print project | Ex Why Zed3.9K views · YouTube

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Knowledge BaseSize, paper & coversSize and format

Which sizes are cheapest to print?

The short answer

A5, A4 portrait and 210 × 210mm square are the most cost-effective. Custom sizes are welcome; bigger formats move onto larger presses and cost more.

Zine printing bespoke size options at Ex Why Zed1.2K views · YouTube

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Knowledge BaseSize, paper & coversPaper and covers

Do I need lamination on my cover?

The short answer

On a printed cover, yes. It stops the ink cracking where the cover folds. Choose matt (our go-to), gloss for high shine, or soft-touch for a velvety feel, though soft-touch does show fingerprints.

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Knowledge BaseSize, paper & coversPaper and covers

What's the thickest cover you can do?

The short answer

350gsm on a softback, which is a very rigid card. Any thicker and the book won't open properly. For more rigidity, go hardback.

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Knowledge BaseSize, paper & coversPaper and covers

Can I have several different covers in one print run?

The short answer

Yes. We can split a run between cover designs while the inside pages stay the same, for example 300 copies as five covers of 60.

Launch a new creative perfect bound zine at Ex Why Zed298 views · YouTube

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Knowledge BasePlan your projectBinding and page counts

Can you bind two different sizes together?

The short answer

Not in one binding, sorry. A neat alternative is to band or shrink-wrap two separate books together, which we've done for clients before.

Bespoke book binding of two booklets inside one cover151 views · YouTube

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Knowledge BaseSize, paper & coversPaper and covers

What paper is best for a colouring book?

The short answer

Uncoated. It takes crayons, felt tips and pencils beautifully, where silk and gloss resist them.

How to print a colouring book

PRINTING A COLOURING BOOK from your illustrations for children to enjoy | Ex Why Zed638 views · YouTube

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Knowledge BasePlan your projectGetting started

Can you print notebooks and journals?

The short answer

Yes, perfect bound or hardback, with lined, dotted, grid or blank pages on uncoated paper that's lovely to write on. Notebooks carry 20% VAT, unlike books.

Notebook printing

The ultimate notebook and journal printing guide at Ex Why Zed2.6K views · YouTube

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Knowledge BasePlan your projectBinding and page counts

Can you bind my pre-printed covers or send unbound sheets?

The short answer

Sorry, no. We've tried it, and it goes wrong every time. We're brilliant at printing and binding the whole thing for you, though.

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Knowledge BasePlan your projectBinding and page counts

What counts as a 'page'?

New to print
The short answer

One side of content. A sheet has two pages, front and back, so 40 inside pages means a 40-page PDF printed on 20 leaves.

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Knowledge BasePlan your projectBinding and page counts

Why is my cover '4pp'?

New to print
The short answer

A softback cover has four printed sides: front, inside front, inside back and back. That's why a 32-page book is a 4-page cover plus 28 inside pages.

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Knowledge BasePlan your projectBinding and page counts

Why do you call them 'text pages'? Can I have images?

New to print
The short answer

'Text pages' is simply print-speak for the inside pages. They can hold photos, illustrations, full-colour artwork, or just words.

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Knowledge BasePlan your projectGetting started

What's the difference between digital and litho printing?

The short answer

Digital printing, on our HP Indigo presses, is ideal for short runs, from one copy to a few hundred. Litho is more cost-effective on longer runs. We'll recommend whichever suits your quantity.

Litho vs digital printing
Prices and real examples
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Knowledge BasePrices & quotesPrices

How much does it cost to print a book?

The short answer

Size, page count, paper and quantity set the price. As a guide, 100 A5 stapled zines (32 pages) cost £188, 100 A5 paperbacks (84 pages) £394, and 100 square hardback picture books (32 pages) £618, with UK delivery included.

Prices checked September 2026; we confirm the exact figure on your quote. The price per copy drops sharply between 50 and 250 copies.

The full guideHow much does it cost to print a book?Step by step, with diagrams, examples and video.
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Knowledge BasePrices & quotesPrices

How long is my quote valid for?

The short answer

90 days. Our prices only change when paper or production costs go up, so there's every chance your price will be the same a year from now.

Paper prices do move with world events: the Suez Canal blockage, the war in Ukraine and Covid all pushed them up. If your quote is older than 90 days, just ask and we'll check it for you.

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Knowledge BasePrices & quotesExtras and finishes

How much do foil, spot UV and embossing cost?

The short answer

From £280 per run for foil, spot UV or embossing on the cover. Premium finishes add a few days to the turnaround.

Premium cover add-ons

Print a book with a special finish on the cover at Ex Why Zed. Foiling,Spot UV Varnishing,Embossing800 views · YouTube

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Knowledge BasePrices & quotesExtras and finishes

How much does a cloth-covered hardback cost?

Hardback
The short answer

Book cloth adds around £250 to a run, and cloth with foiled lettering around £530–580. We'll confirm the exact figure on your quote.

Prices and real examples

Hardback casebound book printing: Choosing cover materials, finishes and options at Ex Why Zed Print1.2K views · YouTube

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Knowledge BasePrices & quotesExtras and finishes

Can you make a dust jacket for my hardback?

Hardback
The short answer

We can, but we'd gently steer you away from one. Dust jackets get tatty quickly, cost a lot more, and hide the cover you've designed.

A printed or foiled cloth cover is the star of a hardback, so covering it up is counterintuitive. Put that budget into the cover itself instead.

Prices and real examples
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Knowledge BasePrices & quotesTax, ISBNs and legal deposit

Do I have to send a copy to the British Library?

New to print
The short answer

If you're publishing it, meaning selling or giving copies to the public, then yes: UK law asks for one copy within a month of publication, ISBN or not. A private run for family and friends doesn't count.

Either way, it's a real buzz to know your book sits on the British Library's shelves.

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Knowledge BasePrices & quotesPrices

Would print on demand be cheaper for my book?

The short answer

Sometimes. For a text-only A5 novel under about 50 copies, a print-on-demand service may well be cheaper. We come into our own on illustrated books, photobooks and special finishes, and on runs of 50 upwards, with a person checking every file.

Prices and real examples
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Knowledge BaseSet up your fileThe basics

What file do you need from me?

New to print
The short answer

One print-ready PDF at the finished size, with 3mm bleed where colour touches the edge, images around 300dpi, and pages in reading order. Perfect bound books and hardbacks need a second PDF for the cover.

Not sure it's right? Send whatever you have. A real person checks every file for free.

The full guideArtwork Hub: print-ready artwork made easyStep by step, with diagrams, examples and video.

Artwork Made Easy — Set Up a Print-Ready PDF (Bleed, Page Size & 3 Common Mistakes)86 views · YouTube

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Knowledge BaseSet up your fileBleed and margins

What is bleed, and do I need it?

New to print
The short answer

Bleed is 3mm of extra background running past the trim edge, so there's never a thin white line after we cut. Anything that touches the edge needs it.

Rather than promise a cut that's accurate to the millimetre, we ask for 3mm of bleed, so there's no risk of white paper showing. Pages with a white border don't need bleed at all.

The full guideThe full bleed guideStep by step, with diagrams, examples and video.

Adding 3mm bleed on artwork for print | Clear and easy guide | Then print your work with Ex Why Zed5.9K views · YouTube

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Knowledge BaseSet up your filePages, covers and spines

Should I send single pages or spreads?

The short answer

Send inside pages as single pages in reading order. The one exception is a perfect bound or hardback cover, which comes as one spread: back, spine, front.

Already exported spreads? Drop the PDF into our free Spread Splitter and you'll have single pages back in about a minute, with the 3mm bleed intact.

The full guideFree Spread SplitterStep by step, with diagrams, examples and video.
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Knowledge BaseSet up your filePages, covers and spines

How wide is my spine?

Perfect boundHardbackFor designers
The short answer

On a perfect bound book, it's set by your inside page count and paper. 40 inside pages on 130gsm silk, for example, gives a 3mm spine.

Slim books need a little care: 28 inside pages on 130gsm silk make a spine of just 2mm, so we'd suggest 170gsm, which gives the book more body and a 3mm spine. Finish your inside pages first, because the spine changes with the page count. Use the spine calculator, and we'll confirm the exact width at your free file check. Hardbacks use different maths, so ask us for your cover size.

The full guideSpine size calculator and chartStep by step, with diagrams, examples and video.
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Knowledge BaseSet up your filePages, covers and spines

How do I set up a perfect bound cover?

Perfect boundFor designers
The short answer

As one spread: back cover, spine and front cover, left to right, plus a second page for the inside covers if they're printed. Add 3mm bleed to the outside edges only, never around the spine.

The full guideCreate your cover fileStep by step, with diagrams, examples and video.

Set Up an A4 Perfect Bound Book Cover Template6.3K views · YouTube

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Knowledge BaseSet up your filePages, covers and spines

Do you have cover templates?

Perfect bound
The short answer

Yes, for A4, A5 portrait, A5 landscape and 210 × 210mm books, with the most common spine widths. Download them from our cover file guide.

Cover templates
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Knowledge BaseSet up your filePages, covers and spines

How do I set up files for a hardback?

HardbackFor designers
The short answer

Send a cover wrap (your cover plus extra to fold round the boards), your inside pages as single pages, and two endpaper files if your endpapers are printed. We'll send you the exact cover dimensions for your book.

The full guideHardback set-up guideStep by step, with diagrams, examples and video.

What is the Process of Case-Binding a Hardback Book2.1K views · YouTube

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Knowledge BaseSet up your filePages, covers and spines

How should I send a stapled booklet?

Stapled
The short answer

As one PDF of single pages in reading order, cover first and back cover last, with 3mm bleed. No separate cover file, and no spine to calculate.

Stapled booklet set-up guide
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Knowledge BaseSet up your fileBleed and margins

How far from the spine should I keep text?

Perfect boundHardbackFor designers
The short answer

Keep text 6–8mm from the spine side of each page, and 10–12mm on the first and last inside pages, where the cover is glued on.

Pro tips for perfect bound book design at Ex Why Zed2.3K views · YouTube

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Knowledge BaseSet up your fileBleed and margins

Will my image be lost across a double-page spread?

The short answer

A few millimetres disappear into the spine on perfect bound and hardback books. Nudge each half of a spread image 2–3mm outwards, and never run small text across the fold. Stapled booklets open flat, so spreads work beautifully.

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Knowledge BaseSet up your fileBleed and margins

Why are the middle pages of my booklet narrower?

Stapled
The short answer

That's creep. In a thick stapled booklet the centre pages sit further out and get trimmed a touch narrower, so keep page numbers and important text well clear of the outer edge.

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Knowledge BaseSet up your fileImages and colour

What resolution do my images need?

The short answer

Around 300dpi at the size they'll print. A small web image stretched to a full page will look soft.

Print resolution explained
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Knowledge BaseSet up your fileImages and colour

Will my colours look like they do on screen?

The short answer

Close, but never identical. Screens glow in RGB and paper reflects in CMYK, so colours calm down a touch. We flag anything that'll shift noticeably.

Send RGB if that's what you have; we manage the conversion. For colour-critical work, choose a bright white silk or gloss and order a single proof copy first.

The full guidePrint quality vs digital screensStep by step, with diagrams, examples and video.
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Knowledge BaseSet up your fileImages and colour

How can I check whether my images are RGB or CMYK?

For designers
The short answer

In Acrobat, run Print Production → Preflight → Sheetfed Offset (CMYK). Anything listed under 'Object uses RGB' needs converting, though we'll flag it at your free file check anyway.

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Knowledge BaseSet up your fileImages and colour

How do I get a deep, rich black?

For designers
The short answer

Set black text to 100% black only (0/0/0/100). For big black backgrounds, use a rich black of 30/30/30/100.

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Knowledge BaseSet up your fileImages and colour

Can you print black and white photos?

The short answer

Yes. Supply them as greyscale files, not colour files that only look black and white, or they can print with a green or blue tinge.

The full guidePrinting black and white photosStep by step, with diagrams, examples and video.

Battle of printing black and white images5.6K views · YouTube

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Knowledge BaseSet up your fileImages and colour

Can you match neon, fluorescent or Pantone colours?

The short answer

Not exactly. We print in four-colour CMYK, which can't reproduce fluorescent ink, so neon pink comes out softer. Ask us about Pantone spot colours on longer litho runs.

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Knowledge BaseSet up your fileThe basics

Can I send JPGs or TIFFs?

The short answer

For images inside your layout, both are fine, and TIFF prints fractionally better. For printing, place everything into one PDF, ideally exported as PDF/X-1a.

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Knowledge BaseSet up your fileBleed and margins

What's the smallest font size for a book?

The short answer

9 or 10pt is the minimum for body text. Children's books usually use much bigger type, around 16–20pt.

How Small Can a Book Go? A6 Perfect Bound Lyric Book for Beverley Knight21 views · YouTube

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Knowledge BaseSet up your fileImages and colour

How do I set up a file for foil, spot UV or embossing?

For designers
The short answer

Send a second PDF the same size as your cover, with everything to be finished set in 100% black (0/0/0/100). Vector artwork works best.

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Knowledge BaseSet up your fileThe basics

Which software should I use?

New to print
The short answer

InDesign is the industry standard, and Affinity Publisher is a brilliant free alternative. Canva works too; just build the page at its bleed size.

Artwork Hub: software cheat sheet
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Knowledge BaseSet up your fileThe basics

Can I design my book in Canva or Word?

New to print
The short answer

Yes. Canva has no bleed setting, so build each page 6mm bigger than the finished size (A5 becomes 154mm wide × 216mm high) and download it as PDF Print. From Word, save as a PDF. We check every file for free.

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Knowledge BaseSet up your fileThe basics

Can I use AI to create my artwork?

New to print
The short answer

It can work for illustrated pages and simple layouts. Ask for the finished size plus 3mm bleed at 300dpi, and use the ready-made prompts on our Artwork Hub.

Artwork Hub: AI prompts
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Knowledge BaseOrder, proof & payOrdering

How do I place an order?

New to print
The short answer

Send your PDF by WeTransfer to hello@exwhyzed.com, with your print choices, quantity and delivery address in the message.

We check your file, then send the invoice. Artwork, choices and address are the three things we need to begin.

How to order

Print journey from PDF to book at Ex Why Zed527 views · YouTube

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Knowledge BaseOrder, proof & payOrdering

Do you need a purchase order?

The short answer

Only for university orders. Otherwise an email with your print choices, quantity and delivery address is all we need, though you're welcome to send a PO if your own systems need one.

Ordering through a university? We need a PO from your Finance Department before we print, and once we have it you get 30-day credit terms. We're an accredited supplier to all the London art colleges and most others across the UK, so you won't need to register us as a new supplier.

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Knowledge BaseOrder, proof & payOrdering

Will someone check my file before it prints?

New to print
The short answer

Always. A real person checks every file for free before anything goes near a press: bleed, page order, spine and image quality.

If something needs fixing, we'll tell you exactly what and how. Often we'll rebuild the bleed or the cover for you.

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Knowledge BaseOrder, proof & payProofs

Will I see a proof before you print?

The short answer

On runs of 21 copies or more, we send you a PDF proof to approve, and hardbacks are always proofed. Short runs of 1–20 stapled or perfect bound copies go straight to print after our file check.

Until you approve, you can still change anything. Want to hold one first? Order a single test copy before the full run.

The full guideWhat is a print proof?Step by step, with diagrams, examples and video.
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Knowledge BaseOrder, proof & payProofs

Can I get a printed proof copy first?

The short answer

Yes, at cost price: from £25 for a flat sheet, or a fully bound copy from about £44 stapled, £58–82 perfect bound and £120–180 hardback.

A proof shows you the paper, binding and layout in your hands. It isn't colour-matched to the final run.

Prices and real examples

Don’t Print Your PHOTO BOOK Until You Watch This! Expert Tips & Insights 📸784 views · YouTube

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Knowledge BaseOrder, proof & payProofs

What should I check before approving my proof?

The short answer

Read every page for spelling, check the page order and any blank pages, and confirm the quantity. Once you approve, it goes straight to press.

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Knowledge BaseOrder, proof & payProofs

My proof shows lines, boxes or crop marks. Will they print?

The short answer

No. Crop marks and fold guides are there for us, and they're trimmed away or folded in. If anything on your proof looks odd, ask us before you approve.

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Knowledge BaseOrder, proof & payProofs

I've spotted a mistake after approving. Can I change or cancel?

The short answer

Email us straight away, but it may already be too late. Once you approve, your job usually goes on press soon after, because printing straight away is how we hit your deadline.

If it's urgent, ring us on 01206 766647 as well. That's why the proof check matters so much: read every page before you say yes.

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Knowledge BaseOrder, proof & payPayment

How do I pay?

The short answer

Once your artwork is checked, we send an invoice to pay by bank transfer or card online, whichever suits you. Payment comes with your order, before we start printing.

The one exception is universities: send us a PO from your Finance Department and you get 30-day credit terms.

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Knowledge BaseOrder, proof & payPayment

My payment link timed out, or I paid twice. What now?

The short answer

Just email us. We'll send a fresh link, or refund a double payment promptly.

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Knowledge BaseOrder, proof & payOrdering

When can I reach you?

The short answer

Phones are open 9am–5pm, Monday to Friday, and Live Chat runs in office hours. Email any time on hello@exwhyzed.com and we'll come back to you promptly. We're happy to jump on Zoom or Teams too.

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Knowledge BaseTimings & deliveryTimings

How long will my printing take?

The short answer

Stapled booklets are with you in 3 working days, perfect bound books in 5 and hardbacks in 7, with free UK tracked delivery.

The clock starts once your artwork is approved for print. The 7 days is for digital hardbacks under 500 copies. Litho hardbacks with section sewing or a premium cover take longer, and from September onwards allow 4–8 weeks. Email us your spec and your date, and we'll give you a turnaround and tell you exactly when we need your artwork.

The full guideHow long does printing take?Step by step, with diagrams, examples and video.
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Knowledge BaseTimings & deliveryTimings

Can you hit my deadline?

The short answer

Tell us your date before you order and we'll say straight away whether it's doable, then build the whole job around it.

Leave a day or two for file tweaks on top of the print time. For anything critical we can book a timed delivery slot, so you're not refreshing a tracking page on the day.

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Knowledge BaseTimings & deliveryTimings

Can you print and deliver by tomorrow?

The short answer

Rarely, and never for bound books. Jobs run in sequence, and rushing is where mistakes creep in. Tell us your date and we'll say straight away what's realistic.

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Knowledge BaseTimings & deliveryTimings

When are you busiest?

The short answer

Degree show season (April to June) and the run-up to Christmas. For hardbacks that starts in September; for everything else, it's November and December. Get your files to us early in those months.

Prices and real examples
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Knowledge BaseTimings & deliveryDelivery

Is UK delivery free?

The short answer

Yes, free tracked delivery to one UK address. Someone needs to be in to sign, or tell us a safe place and we'll add it to the delivery details. For deadlines we can book a pre-9am (£12) or pre-noon (£8) slot.

Delivery disclaimer
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Knowledge BaseTimings & deliveryDelivery

Do you ship outside the UK?

The short answer

Yes, worldwide, at the courier's cost price. Outside the UK, import fees may be charged on arrival.

In the EU, a free EORI number (it takes five minutes to get) speeds your parcel through customs.

The full guideShipping your books outside the UKStep by step, with diagrams, examples and video.
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Knowledge BaseTimings & deliveryDelivery

Can you store my books and post them to my readers?

The short answer

Not any more, sorry. We print your run and deliver it to you, free to one UK address, or split it across several addresses if you need copies in different places.

If you're selling online, you'll post those orders out yourself.

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Knowledge BaseTimings & deliveryDelivery

How will my printing be packed?

The short answer

In sturdy, double-walled brown boxes, 32 × 26 × 26cm, packed to no more than 10kg each. Smaller books and booklets may come in a 22 × 16 × 22cm box, and single copies or very small runs in an Amazon-style book wrap.

Most boxes leave us with a sticker that says 'Your printing is here' or 'You have transformed your idea into print'. Sending straight to your own client? Ask, and we'll deliver it unbranded.

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Knowledge BaseAfter it arrivesEnjoy and share

My books are here! What now?

The short answer

Enjoy opening your boxes and revel in having transformed your idea into print! Then share it: tag @exwhyzedprint on Instagram or X, or tag us on Facebook, and we'll repost it for some extra exposure.

If you spot an issue with the job, ping us an email with some photos and we'll jump right on it to work out what has happened.

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Knowledge BaseAfter it arrivesEnjoy and share

Will you share or feature my book?

The short answer

We'd love to. Tag @exwhyzedprint on Instagram or X, or tag us on Facebook, and we'll repost it. Our favourite projects get photographed and filmed, then become a case study on our website, a social post and a showcase video on our YouTube channel.

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Knowledge BaseAfter it arrivesIf something's not right

My boxes arrived damaged. What now?

Something not right? Talk to a real person. Ring Harriet or Mike on 01206 766647 (9am–5pm, Monday to Friday) or email hello@exwhyzed.com, and we'll sort it out with you.

The short answer

Photograph the box and the books, and email us the same day. We'll sort it out with you, so you're not left chasing the courier.

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Knowledge BaseAfter it arrivesIf something's not right

Only part of my order has turned up. Where's the rest?

Something not right? Talk to a real person. Ring Harriet or Mike on 01206 766647 (9am–5pm, Monday to Friday) or email hello@exwhyzed.com, and we'll sort it out with you.

The short answer

DPD have a strange habit of splitting an order between two drivers now and then, with no obvious logic to it. The rest of your printing will very likely arrive within an hour or two.

If it doesn't, email us straight away with your order name and we'll chase DPD to find out where it is.

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Knowledge BaseAfter it arrivesIf something's not right

Will I get exactly the number of copies I ordered?

Something not right? Talk to a real person. Ring Harriet or Mike on 01206 766647 (9am–5pm, Monday to Friday) or email hello@exwhyzed.com, and we'll sort it out with you.

The short answer

Yes, and you might get lucky with a few extra copies arriving.

If you ever find an order a few copies short, let us know. Realistically, though, that just never happens.

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Knowledge BaseAfter it arrivesIf something's not right

My parcel's late, or the tracking hasn't moved.

Something not right? Talk to a real person. Ring Harriet or Mike on 01206 766647 (9am–5pm, Monday to Friday) or email hello@exwhyzed.com, and we'll sort it out with you.

The short answer

Email us an hour or so after your delivery window has passed. That's still within working hours, so we can chase the courier the same day.

Tracking can sit still overnight and at weekends, then jump forward. Parcels that leave us on a Friday usually arrive on Monday.

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Knowledge BaseAfter it arrivesIf something's not right

The courier says delivered, but I haven't got it.

Something not right? Talk to a real person. Ring Harriet or Mike on 01206 766647 (9am–5pm, Monday to Friday) or email hello@exwhyzed.com, and we'll sort it out with you.

The short answer

Check with neighbours and your safe place first, then email us your order name. We're the courier's account holder, so we chase them for you.

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Knowledge BaseAfter it arrivesIf something's not right

Something's wrong with my printing. What happens?

Something not right? Talk to a real person. Ring Harriet or Mike on 01206 766647 (9am–5pm, Monday to Friday) or email hello@exwhyzed.com, and we'll sort it out with you.

The short answer

Tell us straight away, along with a couple of photos. We'll look into it immediately and work out what's happened. We'd far rather hear about it than have you live with it.

If it's a genuine print fault, we'll reprint it for you as soon as possible. If the problem is in the artwork itself, talk to your designer. Our file set-up guides cover every step in detail, and guessing at a set-up can cause problems that even our file check won't catch.

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Knowledge BaseAfter it arrivesIf something's not right

I've found a typo in the delivered books.

Something not right? Talk to a real person. Ring Harriet or Mike on 01206 766647 (9am–5pm, Monday to Friday) or email hello@exwhyzed.com, and we'll sort it out with you.

The short answer

It happens to the best of us and we appreciate how frustrating it is. Send us the corrected file and we'll quote a reprint of whatever quantity you need.

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Knowledge BaseAfter it arrivesNext time

Will a reprint match the colour of my first run?

The short answer

Not pixel for pixel, and we're upfront about that. We don't colour-match one print run to another.

Being pragmatic and honest, it's a hugely time-consuming exercise. That's the domain of a fine art printer, who'll be many times more expensive than us.

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Print-speak, translated

The A–Z print glossary

Bleed
3mm of artwork beyond the trim edge, so no white slivers appear after cutting.
Book cloth
Woven cloth, from makers like Winter & Company, used to wrap a hardback instead of a printed cover.
Case binding
Hardback binding: pages bound into a rigid board case.
CMYK
The four inks print is made from: cyan, magenta, yellow and black.
Creep
In a thick stapled booklet, the centre pages sit further out and are trimmed a touch narrower.
Crop marks
Small lines outside the page that show us where to trim.
Digital printing
Printing straight from your file on our HP Indigo presses. Ideal for short runs.
DPI
Dots per inch: how sharp an image is at its printed size. Aim for around 300.
Embossing
Pressing part of the cover up from the surface so you can feel it. Debossing presses it in.
Endpapers
The sheets that join a hardback's pages to its boards. Printed or plain.
Foiling
Metallic or coloured foil pressed onto the cover, such as a gold title.
FSC
Forest Stewardship Council: certified paper from responsibly managed forests.
Gloss
A shiny, reflective paper coating that makes colours and photos punch.
Greyscale
An image made only of shades of grey, the right way to supply black and white photos.
GSM
Grams per square metre. The bigger the number, the thicker the paper.
Gutter
The valley where pages meet the spine. Content placed there gets swallowed.
Hinge
The crease where a perfect bound cover folds open. It's glued to the first and last pages.
Lamination
A thin film on the cover (matt, gloss or soft-touch) that protects it and stops the ink cracking.
Litho printing
Ink-on-plate printing, most cost-effective on longer runs.
PDF/X-1a
A print-ready PDF standard that flattens colour to CMYK and embeds fonts.
Perfect binding
Pages glued into a wrap-around cover with a flat, printable spine. Also called PUR.
4pp cover
The four printed sides of a softback cover: front, inside front, inside back and back.
Preflight
Our free check of your file before it prints: bleed, page order, spine and images.
Proof
A preview of your job to approve before the full run is printed.
RGB
Red, green, blue: how screens make colour. Print converts it to CMYK.
Rich black
A deeper black for large areas, made with a little of each ink (30/30/30/100).
Safe zone
The area 5mm inside the trim where words, logos and page numbers stay safe.
Section sewn
Pages stitched together in folded sections with thread before binding. Tougher, and opens flatter.
Self cover
A booklet whose cover is printed on the same paper as the inside pages.
Silk
A smooth paper with a soft, low-glare sheen. Our safe all-rounder.
Soft-touch
A velvety cover lamination. Lovely to hold, though it shows fingerprints.
Spine
The edge of a bound book that faces out on a shelf. Its width depends on pages and paper.
Spot UV
A clear, glossy varnish applied to selected areas of a cover.
Spread
Two facing pages seen together when the book is open.
Trim
The line where we cut your printed sheet down to its finished size.
Uncoated
Paper with no coating: natural, matt and lovely to write on.
Wire stitching
Print-speak for stapling, also known as saddle stitching.

Still wondering?

Real people, no chatbots.

Harriet and Mike usually reply within minutes. Phones are open 9am–5pm, Monday to Friday, and email any time.

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