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Do you ship outside the UK?

By Mike HeatonUpdated October 20264 min readEvery binding
The short answer

Yes, worldwide, at the courier’s cost price. We print and bind everything in the UK and send it by tracked courier.

Outside the UK, import fees may be charged on arrival, so ask us about them when we quote.

How international delivery works

Worldwideby tracked courier, from Colchester
Cost pricewe charge what the courier charges us
3–5 daysroughly, in transit on an economy service. Express is faster.

UK delivery is free. Outside the UK, we quote the shipping on request at the courier’s cost price, usually with a choice of an economy service, taking about 3–5 working days, or a faster express one. Internationally, we send with couriers such as UPS and FedEx.

  1. Ask for a quoteTell us the full delivery address along with your print choices and quantity, using our quote form or by email.
  2. Choose your serviceWe price your printing, plus the shipping at cost, usually with an economy and an express option.
  3. We print and shipYour books are printed and bound in the UK, then sent by tracked courier.

Import duties and taxes

When a parcel crosses a border, the destination country’s customs may charge import duties or taxes on arrival. They’re set by that country, not by us, and they aren’t part of our shipping price.

Ask about import fees when we quote

We’d rather be straight with you than have a fee surprise you on the doorstep. We can’t promise that your parcel will arrive with nothing to pay, so ask us about import fees when we quote and we’ll talk it through with you.

If the books are a gift, or you’re sending them on to someone else, it’s kind to let the person receiving them know that a fee may be due.

Europe, the USA, Canada and beyond

The EUHave an EORI number ready

If the books are going to a business in the EU, a free EORI number speeds your parcel through customs. It takes about five minutes to get. Send it to us with your delivery details.

USA and CanadaWe ship there regularly

We print in Colchester and ship by tracked courier. Import fees may be charged on arrival, so ask us about them when we quote.

Everywhere elseAsk us for a price

Send us the full delivery address and we’ll quote the shipping at the courier’s cost price, with the services available to you.

How long it takes

Allow our print time first, then the courier’s transit time on top. In the UK, stapled booklets are with you in 3 working days, perfect bound books in 5 and hardbacks in 7, and lead times depend on run length and print spec.

Abroad, add the transit time: about 3–5 working days on an economy service, or less on express.

Working to a deadline abroad?

Allow extra time, as customs can occasionally hold a parcel up. Tell us your date before you order and we’ll say straight away whether it’s doable. Our turnaround guide shows how to plan back from a date.

Samples, split deliveries and what we need

  • Paper samples abroad: our sample pack costs £5 to post overseas. Allow 1–2 weeks for it to arrive.
  • More than one address: tell us the addresses and how many copies go to each, and we’ll quote the split delivery.
  • What we need from you: the full delivery address, including the postcode or ZIP code, plus a contact name and a phone number the courier can use.

Quick questions

Is delivery free outside the UK?

No. Free tracked delivery covers the UK. Abroad, we quote the shipping at the courier’s cost price, usually with an economy or an express option.

Will there be import fees to pay?

There may be. Outside the UK, import duties and taxes may be charged on arrival by the destination country. Ask us about import fees when we quote.

Can you send it with the import fees already paid?

We can’t promise that, sorry. Any fees are set by the destination country and may be charged on arrival, so ask us about them when we quote.

How long does international shipping take?

About 3–5 working days on an economy service, or less on express, once your books are printed.

Are the books printed in the UK?

Yes. Everything is printed and bound here in the UK, and we’ve been at it since 2006.

Tell us where it’s going

Send the full delivery address with your quote request, and we’ll price the shipping at cost alongside your printing, usually with an economy and an express option.

Mike Heaton
Written by Mike HeatonMike answers most of the calls at Ex Why Zed, so the questions here are the ones he hears every week. We’ve been helping people get their work into print since 2006.
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